top of page

General Terms & Conditions

The following General Terms and Conditions of Inspired By Tantra (Blühendes Leben – Praxis für persönliche Entfaltung e.U.) – hereinafter referred to as Inspired By Tantra – are accepted by the buyer (you) with their order; they are thus valid between them (you) and us.

§ 1 Scope of application
  1. The business relationship between Blühendes Leben – Praxis für persönliche Entfaltung e.U., trading under the brand name Inspired By Tantra, and the buyer shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order.

  2. Inspired By Tantra does not recognise any deviating terms and conditions of the ordering party, unless Inspired By Tantra has expressly agreed to their validity in writing.

§ 2 Conclusion of contract
  1. The prices quoted by Inspired By Tantra are final prices and include statutory value added tax where applicable. The prices quoted for works of art and other goods include packaging costs and shipping costs for worldwide delivery.

  2. When the buyer places an order with Inspired By Tantra, we will send them an e-mail confirming receipt of their order and setting out the details thereof (order confirmation). The buyer’s order constitutes the purchase contract.

  3. We reserve the right to execute the buyer’s offer only partially, i.e. to deviate downwards from their order quantity with regard to the number of artworks and other goods.

  4. Should a work of art not be available, there shall be no claim to delivery.

§ 3 Revocation and returns
  1. The buyer may revoke their contractual declaration within 14 days without stating reasons in writing (e.g. letter, email) or – if the goods are delivered to them before the expiry of the deadline – also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient and also not before fulfilment of our information obligations. To comply with the revocation period, it is sufficient to send the revocation or the item in good time.

  2. The revocation is to be sent to:

Inspired By Tantra

Blühendes Leben – Praxis für persönliche Entfaltung e.U.

Lerchenfelderstrasse 49/12

1070 Vienna



Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If the buyer is unable to return or surrender the received goods and services or benefits (e.g. benefits of use) in whole or in part or only in a deteriorated condition, they must compensate us for the loss of value. The buyer only has to pay compensation for the deterioration of the item and for any benefits derived from it if the benefits or the deterioration is due to handling of the item that goes beyond testing its properties and functionality. Items that can be sent by parcel post are to be returned at our risk. The return shipment is free of charge for the buyer. Items must be sent by parcel post. Obligations to refund payments must be fulfilled within 30 days. The period begins for the buyer with the dispatch of their notice of cancellation or the item, for us with its receipt.

End of the cancellation policy
  1. The buyer can avoid the obligation to pay compensation by not using the goods as an owner and by refraining from doing anything that could impair their value. Goods are to be returned for protection only in the original special packaging of the outward journey using all protective materials.

  2. There is no right of withdrawal or return for the following goods: Custom-made products. Note that all physical products (including, but not limited to postcards, fine art prints, canvas prints, framed prints) for sale by Inspired By Tantra are custom-made upon order of the buyer and are thus explicitly excluded from exchange.

  3. Please contact Inspired By Tantra at before returning the goods . To ensure a smooth return process, we will send the buyer a return slip immediately.

§ 4 Delivery
  1. Unless otherwise agreed, delivery shall be ex warehouse Inspired By Tantra to the purchaser’s address or to the delivery address specified by the purchaser. Information on the delivery period is non-binding, unless a binding delivery date has been agreed in exceptional cases.

  2. The buyer shall inspect the goods immediately for damage. Should obvious damage be present and only be noticed after acceptance, the buyer must notify us of this within a period of 5 days after acceptance. If the buyer fails to do so, the assertion of claims for such obvious damage shall be excluded.

§ 5 Due date and payment, default

The buyer shall pay the purchase price in advance (invoice/credit card) or by instant bank transfer prior to delivery. In the event that payment is returned, Inspired By Tantra shall be entitled to demand a processing fee of EUR 10.00 from the buyer.

§ 6 Shipping
  1. Inspired By Tantra shall not incur any additional costs if, for logistical reasons, it distributes the order over several consignments.

  2. Handling, packaging and shipping worldwide is free of charge.

  3. Your order will be carefully packed, unframed prints will be sent as soon as possible. If you have special requests, such as express shipping or separate shipping of graphics and frames, please contact us at

  4. Any delay in delivery shall not entitle the buyer to claim damages, unless otherwise provided for in § 9 of these GTC. Delays in delivery do not entitle the customer to refuse acceptance. Notification of non-arrival of deliveries shall be given within 14 working days of the order. If the customer fails to notify us, the goods shall be deemed to have been successfully delivered.

§ 7 Offsetting, retention

The buyer shall only be entitled to set-off if his counterclaims have been legally established or recognised by Inspired By Tantra. Furthermore, he shall only be entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

§ 8 Retention of title

The delivered goods remain the property of Inspired By Tantra until full and final payment has been received.

§ 9 Liability
  1. Inspired By Tantra shall only be liable if Inspired By Tantra or one of its vicarious agents has breached a material contractual obligation (cardinal obligation) in a manner that endangers the purpose of the contract or if the damage is attributable to gross negligence or intent on the part of Inspired By Tantra or one of its vicarious agents. Unless this is due to gross negligence or intent, Inspired By Tantra’s liability shall be limited to the damage that was reasonably foreseeable at the time the contract was concluded.

  2. Liability due to warranted characteristics, in the event of personal injury and on the basis of mandatory statutory provisions, in particular the Product Liability Act, shall remain unaffected.

§ 10 Warranty, proper handling
  1. Inspired By Tantra will provide and check the details of the works of art as far as possible and is liable only to a limited extent for the accuracy of this information.

  2. Works of art, especially printed matter and photographs, are subject to environmental influences; their appearance and colouring can change and fade. Inspired By Tantra accepts no liability for this unalterable process of change.

  3. Otherwise, the statutory warranty period shall be 2 years and shall commence upon delivery of the goods. In the event of a warranty claim, the buyer shall first be entitled to subsequent performance or rectification. If Inspired By Tantra is unable to provide subsequent performance or rectification or if this is delayed beyond a reasonable period for reasons for which Inspired By Tantra is responsible, or if it fails for other reasons or is unreasonable, the purchaser shall be entitled either to withdraw from the contract or to demand a corresponding reduction in the purchase price (abatement).

  4. Excluded from the warranty are damages which are due to natural wear and tear, improper use and insufficient or incorrect care or storage. For the rest, we refer to § 4.

  5. A special quality of the goods to be delivered is not agreed. The delivered goods are defective if they do not comply with the technical standard of digital image development and processing. Colour deviations between the products and the image files displayed differently on different screens cannot be technically avoided and are therefore not defects. Warranty claims due to these deviations are excluded.

  6. Prints, laminations and frames may not be exposed in whole or in part to direct sunlight, may not be hung directly over heaters and may not be exposed to humidity levels exceeding those of normal living rooms. Prints, laminations and frames are therefore not suitable for outdoor use, basements, bathrooms and kitchens. Laminations with UV protective film or acrylic glass and wooden frames are very sensitive to scratches and stains and may therefore only be handled with gloves or comparable protection.

§ 11 Granting of rights, exhibitions
  1. With the purchase of a printed work of art, you acquire only the real ownership of the work of art. No rights of use are granted. Any reproduction (duplication), distribution, rental, making available to the public or other analogue or digital exploitation is not permitted.

  2. With the purchase of a digital work of art, you are granted full right of use for personal use only. You are required give credit to Florentine Faltin – when using it online.

  3. The public exhibition of purchased works of art requires the consent of Inspired By Tantra in each individual case.

§ 12 Applicable law

EU (Austrian) law shall apply with exclusion of the UN Convention on Contracts for the International Sale of Goods.


Vienna, April 2023

bottom of page